LuxLeads Data terms and data-use licence
Version 2026-08-26 · Draft for professional legal review before launch
These terms apply specifically to LuxLeads Data samples and one-off prospect packs. They do not alter the separate LuxLeads AI subscription terms.
1. The service
LuxLeads Data supplies bespoke business-research packs based on an agreed targeting brief. Records are researched close to delivery using publicly available business information. A prospect pack is research material, not marketing consent, a recommendation, or a guarantee of replies, appointments or sales.
2. Orders and targeting
You must provide accurate targeting requirements and exclusions before research begins. Material changes requested after research begins may require a new quotation. We may contact you to clarify a brief, reject targeting involving sensitive personal characteristics, or refund an order we cannot fulfil responsibly.
3. Price and delivery
Each Website Opportunity Pack contains the number of researched UK company prospects shown at checkout. Payment is taken once through Stripe and does not create a LuxLeads AI subscription. A paid five-prospect sample gives one £9 credit against a full fixed-price pack purchased with the same business email within 14 days; the credit cannot be transferred, refunded as cash or reused. Delivery is normally expected within 2–3 working days, but complex briefs or clarification delays may require longer.
4. Research status
Publicly listed means the information appeared on a public business source when checked. Verified is used only where a stated verification step was actually completed. Websites, contact details and trading status can change after delivery.
5. Replacement guarantee
Report a record within seven days of first delivery if it is duplicated within the pack, outside the agreed brief, not trading when checked, or contains contact information that was already invalid at delivery. Include spreadsheet row numbers and evidence. We will review valid claims and replace accepted records. Non-response, rejection or failure to purchase does not make a record invalid.
6. Your marketing responsibilities
You are responsible for assessing the lawful basis for your outreach and complying with UK GDPR, PECR and other applicable rules. You must identify yourself, provide required opt-outs, honour objections and suppression requests, and apply the rules relevant to companies, sole traders, partnerships and individual contacts. Purchasing a pack does not establish consent.
7. Permitted use
The pack is licensed for internal business-development use by the purchasing business. You must secure it appropriately and must not publish, resell, sublicense, combine it into a commercial data product, use it for unlawful bulk spam, or target people using health, ethnicity, religion, politics, sexuality, criminal history, financial hardship or other sensitive characteristics.
8. Privacy
For sample and order fulfilment we process your contact details, targeting brief, payment references, operational communications and delivery activity. We use this information to perform the service, prevent abuse, handle support and meet legal obligations. Prospect information is limited to relevant public business research where reasonably possible. Contact [email protected] for privacy requests.
9. Liability
To the fullest extent permitted by law, LuxLeads is not liable for indirect or consequential losses, campaign outcomes, changes to third-party information, or your marketing decisions. Our aggregate liability for a Data order will not exceed the amount paid for that order, except where liability cannot lawfully be limited.
10. Law and contact
These terms are governed by the law of England and Wales. Questions, complaints and replacement requests can be sent to [email protected].