Never Miss an Inbound Lead Again
Luxy answers inbound calls and messages 24/7, qualifies leads, captures contact details, and books appointments without your team needing to reply manually.
Talk to Luxy
One System. Two Ways To Convert Leads.
Luxy handles inbound messages whether customers want to book themselves or prefer a follow-up call from your team.
Phone calls, Facebook messages and Instagram DMs are picked up instantly, so no lead sits unanswered after hours.
It answers common questions, captures their name and number, and guides the conversation toward a booking or callback.
Either the customer books directly or your team gets a notification with everything needed to follow up fast.
Luxy — Premium Digital Receptionist
One simple monthly price, no setup fee. Pick the plan that fits how many calls and messages your business handles.
- - AI telephone receptionist
- - Facebook and Instagram messaging
- - Custom business knowledge
- - Lead capture and qualification
- - Appointment booking
- - WhatsApp owner alerts
- - Customer dashboard
- - Facebook and Instagram post replies
- - Meta ad comment replies
- - Call summaries and transcripts
- - Priority support
Billed monthly. No setup fee. Prices include VAT. Need more call minutes? Extra voice minutes are 25p each, and you choose how many to allow in your dashboard.
Common Questions
How long does setup take?+
Most businesses are live within 5-10 minutes. After checkout you connect your Facebook or Instagram page and your phone number, set your preferences, and the AI starts handling calls and messages straight away.
Does it work alongside my existing inbox?+
Yes. Luxy answers calls and replies on your behalf inside Facebook Messenger and Instagram DMs. Your team can still read every conversation, call summary and transcript, and step in at any time.
What happens after someone calls or messages me?+
The AI answers instantly with a reply tailored to your business type, qualifies the lead, captures contact details, then offers to book an appointment or arrange a callback.
Can I customise what the AI says?+
Yes, in real depth. Add your actual services and prices to the Business Knowledge panel -- with exact prices, starting-from prices, price ranges, or "consultation required" where that's the honest answer -- plus your policies, FAQs and current offers. Choose whether it offers a booking link, arranges a callback, or asks the customer which they'd prefer. You can even give your digital receptionist its own name.
What does it do when it doesn't know the answer?+
It never guesses a price or policy that isn't in your Business Knowledge. You choose what happens instead: answer only with what it's certain of, ask one clarifying question, tell the customer the team will confirm, or hand the conversation to a person. It always gets general questions right -- how a treatment or service typically works -- without ever inventing your specific prices or promises.
What if I want to cancel?+
You can cancel at any time from your dashboard with no lock-in period.
Start Capturing More Leads Today.
Connect your phone and messaging channels, handle inbound calls and messages faster, and turn more conversations into bookings or qualified callbacks.